Last updated: July 2026

§1. General Information

1. These Terms and Conditions set out the rules for using the Fit Busy Mum online platform and purchasing or accessing digital content.
2. The owner and operator of the Platform is:
   KRYPTONUM sp. z o.o.
   Żwirki i Wigury 15 / 9, 02-143 Warszawa, Poland
   KRS: 0000738717
   NIP: 9512465557
   REGON: 380694040
   Email: [email protected]
   (the “Service Provider”).
3. The Service Provider is a limited liability company registered in Poland.
4. The Fit Busy Mum platform provides digital content, including online fitness training videos, workout programmes, recipe ebooks, PDF guides, email resources and other digital materials.
5. These Terms apply to users worldwide. The governing law for agreements concluded through the Platform is the law of Poland, without prejudice to any mandatory consumer protection rights that apply in the user’s country of residence.

§2. Definitions

For the purposes of these Terms, the following definitions apply:

1. Platform – the Fit Busy Mum website and related online services through which Digital Content is sold, delivered or accessed.
2. User – a natural person aged 18 or over who uses the Platform.
3. Customer – a User who has purchased Digital Content.
4. Digital Content – digital materials made available by Fit Busy Mum, including fitness videos, workout programmes, recipe ebooks, PDF guides, downloadable or viewable resources, and related online materials.
5. Free Resource – a free digital material made available in exchange for an email sign-up or as part of Fit Busy Mum communications.
6. Account – an individual user account created for the Customer, usually after the first purchase.
7. Agreement – an agreement for the supply of Digital Content concluded between the Customer and the Service Provider.
8. Payment – payment for Digital Content processed through the payment provider available on the Platform.

§3. Conditions of Use

1. The Platform is intended exclusively for individuals aged 18 years or older.
2. Each User may maintain one Account only, for personal use.
3. It is prohibited to:
   – share an Account with third parties,
   – share login credentials,
   – allow more than one person to use a single Account,
   – copy, record, reproduce, sell or distribute Digital Content.
4. In the event of a breach, the Service Provider may suspend or terminate the Account, revoke access to Digital Content, and take further action where necessary.

§4. User Account

1. An Account may be created automatically after the Customer’s first purchase or when required to access purchased Digital Content.
2. Login details or access instructions are sent to the User by email.
3. The User is responsible for keeping login details confidential.
4. The Service Provider is not liable for unauthorised access resulting from the User’s failure to protect their login credentials.
5. If a User has trouble accessing their Account or Digital Content, they should contact [email protected].

§5. Purchase of Digital Content

1. Digital Content is sold on a one-off purchase basis unless a product page clearly states otherwise.
2. Prices are displayed in USD (United States dollars). The Service Provider may introduce additional currencies in the future.
3. Unless clearly stated otherwise, displayed prices include applicable taxes where required by law.
4. Payments are processed through Stripe or another payment provider made available on the Platform.
5. The Service Provider does not store full payment card details.
6. The order is placed when the Customer completes checkout and payment is successfully authorised or confirmed.

§6. Access and Delivery

1. Access to purchased Digital Content is usually granted after successful payment.
2. Depending on the product, Digital Content may be delivered through:
   – the User’s Account on the Platform,
   – access to online streaming pages,
   – a download or viewing link,
   – email instructions,
   – another digital delivery method described on the product page or in the purchase email.
3. Access to purchased Digital Content is granted for an indefinite period, meaning for as long as the Platform and the relevant service remain available, unless the product page clearly states a different access period.
4. The Service Provider may modify technical infrastructure, change service providers, update content, introduce maintenance windows, or temporarily interrupt access where necessary.
5. No claims shall arise from short interruptions caused by technical failures, maintenance, security issues, internet connection problems, or third-party service providers outside the Service Provider’s reasonable control.
6. In the event of a refund, chargeback, cancellation or payment reversal, the Service Provider may revoke access to the relevant Digital Content.

§7. Free Resources and Email Sign-Ups

1. The Service Provider may offer Free Resources, such as recipes, guides, email tips or sample materials.
2. Free Resources may require the User to provide an email address and agree to receive emails from Fit Busy Mum.
3. Users can unsubscribe from marketing emails at any time using the unsubscribe link in each marketing email or by contacting [email protected].
4. Free Resources are provided for general information and personal use only.

§8. Third-Party Service Providers

1. The Platform may use third-party service providers for payments, hosting, email delivery, video streaming, analytics, advertising, accounting, security and other technical services.
2. The Service Provider is not responsible for service interruptions, technical limitations or failures caused by third-party providers or by the User’s internet connection, device or software.

§9. Intellectual Property and Restrictions

1. All Digital Content, Free Resources, text, images, videos, recipes, programmes, designs and other materials made available by Fit Busy Mum are protected by copyright and other intellectual property laws.
2. The Customer receives a non-exclusive, non-transferable licence to use the Digital Content for personal, non-commercial purposes only.
3. It is strictly prohibited to:
   – share Digital Content with third parties,
   – share login details or access links in a way that allows unauthorised access,
   – download, copy or distribute content unless downloading is clearly allowed for that specific product,
   – record the screen or reproduce video content,
   – resell or use the content commercially,
   – publish the content online or in social media without written permission.
4. Breach of these rules may result in Account termination, loss of access and legal action.

§10. Health, Fitness and Nutrition Disclaimer

1. Digital Content and Free Resources are provided for educational and informational purposes only.
2. The Platform does not provide medical, physiotherapy, therapeutic, dietetic or personalised health advice.
3. Users participate in workouts and use fitness or recipe materials at their own risk.
4. Users should consult a medical professional before starting physical activity or making significant changes to diet, especially if they have health conditions, injuries, chronic illnesses, allergies, dietary restrictions, are pregnant, or are unsure whether the content is suitable for them.
5. Recipe, calorie and nutrition information is provided as general guidance only and may vary depending on ingredients, brands, portions and preparation.
6. The Service Provider is not liable for injuries, health issues, allergic reactions or other damages resulting from use of the Digital Content or Free Resources, except where liability cannot be excluded under applicable law.

§11. Refunds, Cancellation and Consumer Rights

1. Because Digital Content is supplied online, refund and cancellation rights may depend on the Customer’s country of residence and the mandatory consumer protection laws that apply.
2. The Service Provider honours mandatory consumer rights that apply to Customers.
3. If a Customer wishes to request a refund or cancellation, they should contact [email protected] as soon as possible, ideally within 14 days of purchase, and include the order email address and order number if available.
4. Refund requests are reviewed individually. The Service Provider may issue refunds where required by applicable law, where the Digital Content is faulty or materially different from its description, or at the Service Provider’s discretion.
5. If a refund is issued, it will normally be returned to the original payment method. Processing time may depend on Stripe, the card issuer or the relevant payment provider.
6. After a refund, cancellation, chargeback or payment reversal, access to the relevant Digital Content may be removed.
7. Nothing in these Terms limits any mandatory consumer rights that cannot be excluded by law.

§12. Complaints and Support

1. Customers may contact the Service Provider at [email protected] with questions, technical issues, access problems, refund requests or complaints.
2. The Service Provider will make reasonable efforts to respond promptly and fairly.

§13. Privacy and Personal Data

1. The rules for processing personal data are described in the Privacy Policy available on the Platform.
2. The Privacy Policy explains what data is collected, why it is used, what tools are used, and what rights Users have.

§14. Changes to the Platform and Terms

1. The Service Provider may update the Platform, product pages, Digital Content, prices, technical systems or these Terms where necessary.
2. The current version of the Terms is always available on the Platform.
3. Changes to these Terms do not remove mandatory consumer rights that apply to purchases already made.

§15. Final Provisions

1. These Terms enter into force on the date of publication on the Platform.
2. Matters not regulated in these Terms shall be governed by the laws of Poland, without prejudice to mandatory consumer protection laws applicable in the User’s country of residence.
3. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in force.